Email the US Access Board

(This email is reposted with permission)

Dear Mr. Smith,

It is always best if the these issues can be resolved at a more local level and it sounds like you have tried working through the City and FHWA. The State of Maryland has a Civil Rights complaint process and it looks like they even provide mediation. Here is a link I found for them –
http://mccr.maryland.gov/

The US Department of Transportation (DOT) has been tasked with enforcement of transportation in the public right of way. You can file a complaint with the DOT under Section 504 of the Rehabilitation Act which requires public agencies to make their programs, facilities and services accessible to all people. Here is a the contact information for the DOT –
Mr. Joseph E. Austin, Chief
External Policy and Program Development Division
Department of Transportation
Office of the Secretary
Departmental Office of Civil Rights
1200 New Jersey Avenue S.E.
4th & 5th Floors - East Building
Washington, DC 20590
Lydia.AponteMorales@do.treas.gov
joseph.austin@ost.dot.gov
You may also file a complaint with the US Department of Justice. Information on complaints through the DOJ can be found at the following link –
http://www.access-board.gov/enforcement/resources.htm#Programs

Please let me know if you have additional questions,
Melissa

Melissa A. Anderson, PE
Transportation Engineer
US Access Board
1331 F Street NW, Suite 1000
Washington, DC 20004
(202) 272-0045

From: William Smith
Sent: Wednesday, November 30, 2011 12:39 PM
To: Row
Subject: ADA in Montgomery County Md.

I have been working on ROW accessibility issues in Montgomery County for a few years.

www.montgomerysideways.blogspot.com

I filed a complaint with FHWA concerning utility poles and contractors in both County and State ROWs in 2010. There has been some progress on certain issues as the result of that complaint, but there are other serious issues that remain unresolved. I am reluctant to file a complaint, but I feel that County agencies are no-longer cooperative. The Director of Transportation suggested that I file a complaint with USDOJ if I was unhappy.

I need some advice before taking my next step.

Sincerely,
William Smith

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